Terms of Service
Last updated: January 2025
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the Matchix websites, mobile applications, and related services (collectively, the “Services”) provided by Matchix Teknoloji A.Ş. (“Matchix,” “we,” “us,” or “our”). By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. By using Matchix you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.
3. Account & Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate your account if we suspect a breach of security or these Terms.
4. Community Guidelines
Matchix promotes respectful interactions. You agree not to harass, threaten, intimidate, or engage in hate speech, discrimination, or unlawful activities. Posting false profiles, spamming, data scraping, or using the Services for commercial solicitation without consent is prohibited. We may moderate or remove content and suspend accounts that violate our guidelines.
5. License & Restrictions
We grant you a limited, nonexclusive, nontransferable, revocable license to access and use the Services for personal, noncommercial purposes. You may not reverse engineer, resell, distribute, or create derivative works based on Matchix without express written permission.
6. Subscriptions & Payments
Matchix offers optional premium features such as Matchix+. When you purchase a subscription, you authorize us and our payment processors to charge your chosen payment method. Subscriptions renew automatically unless canceled in accordance with the instructions provided in the app. Fees are non-refundable except where required by law.
7. User Content
You retain ownership of the content you submit (“User Content”). By posting User Content you grant Matchix a worldwide, royalty-free, sublicensable, transferable license to use, store, display, reproduce, modify, adapt, and distribute such content as necessary to operate, improve, and promote the Services. You represent that you have all rights necessary to grant this license.
8. Third-Party Links & Services
The Services may include links to third-party websites or integrations such as event ticketing or video chat. Matchix does not control and is not responsible for third-party content or practices. Use third-party services at your own risk and review their terms and privacy policies.
9. Termination
You may delete your account at any time in the app. We may suspend or terminate your access at our discretion, including if you breach these Terms or applicable law, compromise user safety, or misuse the Services. Upon termination the license granted to you ends, but rights and obligations that by their nature should survive will remain in effect.
10. Disclaimers
Matchix is provided “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that you will find a match or that the Services will be uninterrupted or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, Matchix and its affiliates, officers, directors, employees, and agents are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits or data, arising from your use of the Services. Our total liability for any claim will not exceed the greater of EUR 50 or the amount you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless Matchix and its affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, your User Content, or your violation of these Terms or applicable law.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of Turkey without regard to conflict of law principles. Any dispute shall be resolved in the courts of Istanbul, Turkey, unless applicable law mandates a different forum. You agree to first attempt to resolve disputes with us informally by contacting support.
14. Changes to the Terms
We may modify these Terms from time to time. We will notify you of material changes via email or in-app notice. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
15. Contact
Questions about these Terms can be sent to legal@matchix.app or by mail to Matchix Teknoloji A.Ş., Istanbul, Turkey.